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Babies R Us Complaint - Babies R Us secretly expires gift cards in 1 year, sells old merchandise - Lamaze True Fit Convertible Car Seat - Grey/Black
Babies R Us Complaint

Babies R Us Complaint

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Babies R Us secretly expires gift cards in 1 year, sells old merchandise - Lamaze True Fit Convertible Car Seat - Grey/Black


Three problems:
1) Babies R Us secretly expired my baby daughter's gift card after 1 year, even though the card has no expiration date. They tried to take my baby daughter's present, instead of letting her keep it.
2) Even though car seats are not supposed to be used more than 6 years after they are built, Babies R Us sells seats that are 1 1/2 years old as new seats. That means that you lose 25% of the life of the seat. Both my local store and the Babies R Us Website sell models from the spring of 2011, even though it is the end of 2012. The 2012 models that they should sell, have new safety features that the old ones don't.
3) I called Babies R Us an hour ago to complain, and am still on hold. They obviously don't care about their customers.


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